Without knowing the size of the property, I am guessing it is somewhere in the neighborhood of 80-120 rooms.

Since you will be working the PM shift, the majority of the work you do will involve checking guests in to the hotel and resolving any issues that might arise with their stay. Occasionally, you may have to “walk” a guest if the hotel becomes oversold. I don’t want to ruin the surprise, but it isn’t fun. You will most likely have a checklist of side work/reports to do as well.

The hotel may or may not employ a “houseman” who does all of the errands like running amenities to the guests room or fixing light bulbs. If not, then that responsibility will most probably fall on you.

Since it sounds like this might be your first experience at a hotel/motel, just remember not to take anything the guest says personally, even though at times it may be hard. You are just the representative of the property that they will have the most contact with so you will be the sounding board for their frustrations.

Good luck.