If you bought an item for $10.00 and handed back change fro $100.00 would you give it back?
Favorite Answer
if the cashier/sales rep is nice, then i would
but most likely, no
lol
And when you give it back, the cashier is always thankful. The cashier is responsible for their own cash drawer. Each cashier has to be counted out before they leave each day, to make sure the amount of money in their cash drawer matches what their register says is supposed to be there. If they come up short of money, they will either be written up, fired, or a police report will be made if it is over a certain dollar amount. So how could you not give it back ?
If I did not I would be just as guilty of stealing as if I held up the store at gunpoint and demanded the cash out of the cash drawer.
Honesty is the best policy.
Would you want to be responsible for that sales person losing their job or being written up in a negative manner???
Have a Happy and Blessed Thanksgiving.
(But if it was an honest thing to do, then I could really use 100 bucks!!!)
then I walk directly to the customer service desk and let them know there was an error and give them the reciept and the overpayment on the change.
The cashier has to make up any difference in the drawer or face firing and for a simple mistake that is not fair to keep the overpayment
Reminds me of an incident I was involved in many years ago in the late 1960’s in England. In those days a good wage was around £15 per week ($30) and I went into an ASDA store (Now ‘part of the Walmart family’), bought something and paid with a £5 note. The cashier gave me change for £10, which I didn’t immediately spot, and as I walked away I realised this and went back to the cashier to explain. As I got there I said “Excuse me, but you’ve given me the wrong change.”
She gaqve me a dirty look and pointed to a sign above her till that said ‘Please check your change as mistakes cannot be recitified later.’
I protested “But you’ve given me the wrong change. Can you just check please?”
Once again she pointed to the sign and said “Are you blind? Can’t you read?”
Once again I tried. “I’m sorry. I’m just trying to make it right.”
“You’ve left the till.” She snapped. “It’s too late now. I can’t do anything. It’s your hard luck.”
“Are you sure?” I asked.
“Positive!” She said “Store policy.” With a glare.
“Right then.” I said, turning to walk away “I’ll keep it then.” and with that made my exit waving the extra notes she had given me. I hadn’t got very far when she and the store manager chased after me.
“What’s happened?” Asked the manager, red-faced.
“Well as I tried to explain to the girl here.” I said, “She’d given me the wrong change and when I tried to return it she told me it was store policy not to rectify mistakes after I’d left the till so I’m keeping it.”
“Can we not sort this out?” Whined the manager. “Shortages come out of her wages.”
“She should have thought of that before being so rude to me.” I explained. “I was just trying to do the right thing. I think you should take a look at your ‘store policy’ and train your staff to be a bit more civil. Thank you again. Goodbye.” And with that I was off.
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