Are you getting pell grants or loans or what kind of aid? If you are getting loans and they are not giving you all you were supposed to receive, then you need to make sure that you are not going to be responsible for paying the full amount back and only paying back what you actually received.

Best of luck to you and I hope that you get it all straightened out.

if it’s a private school, then complain to FAFSA.

EDIT:

my recommendation…..make a buddy in the office and stick to them like glue.

stop by, bring some muffins and coffee and meet with someone who has some authority.

schmooze on them a bit and ask what you can do to make things go a bit smoother. let them know that you want to make the relationship work and you just need to know what to do on your end.

then, ask if it’s alright to check back with this person each semester or if any snags occur.

either way might get you what you want, but one way is aggresive and the other is more passive/aggressive

But it will also be expensive to go through a third party. this happened to me when i was abroad in Kenya. but in Australia, the education system is quite organised (so far…)

Overall: Go for 3rd party if you are in a really bad situation and got extra bucks

Best of luck…

http://www.ombudsman.ed.gov/

Any good financial aid office would provide this information to you.

Best of luck.