A few days ago
Hannah Sharmyn O

What is a non-voice call center?

please answer to me asap.. thank’s a lot..

Top 1 Answers
A few days ago
Geoff L

Favorite Answer

A “call center” is a group or company where people can submit problems for assistance in solving them. A “non-voice call center” is simply a call center which does not accept phone calls. So, for example, they will use things such as e-mail, and chat, but they will not talk with the customer directly over the telephone.

Hope this helps.