A few days ago
Can someone tell me what CRM is?
CRM – customer relation managment what does that mean and what does that do to a business? How does a business use crm? Can you give me some examples?
Top 3 Answers
A few days ago
Favorite Answer
my spouse was a CRM, he was the direct manger for a team of 6-9 people that made/took customer service phone calls for a financial service.
It is management for a customer service company or customer service division of a company.
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5 years ago
CRM (customer relationship management) includes all aspects of interactions that a company has with its customers, whether it is sales or service-related. While the phrase customer relationship management is most commonly used to describe a business-customer relationship (B2C), CRM is also used to manage business to business (B2B) relationships. Information tracked in a CRM system includes contacts, clients, contract wins and sales leads and more.
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A few days ago
I don’t think you should be in business.
You’re asking questions on very simple stuff.
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