A few days ago
RAVIKIRAN K

can u tell me abt wat u mean by CALL CENTER & its defination?

can u tell me abt wat u mean by CALL CENTER & its defination?

Top 2 Answers
A few days ago
glfranklyn

Favorite Answer

A “Call Center” is a business that makes or receives quantities of telephone calls. Usually Call Centers are housed in a large room or building and employs people to place or receive calls. Ordinarily these people are solving people’s technical problems with the operation of electronics or software products. Others receive calls from customers responding to an offer they saw on TV or make calls to people for the sale of a product. With elections coming up a lot of call centers will be doing surveys about politics or encouraging people to vote in an election.

Hope that helps,

GLFranklyn

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A few days ago
trail guy
A call center is any business unit whose primary driver of work is incoming telephone calls from customers. They usually use incoming call volume reports to adjust staffing throughout the day to have just the right amount of people to answer calls.
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