That’s an enormous question that your instructor might consider narrowing down for you or future classes. There’s no way to answer it adequately in a short paper. Many directions to go with this, but do you mean infrastructure (wireless access, media labs, etc), or administrative (registrar, etc), services (help desk, student services, media services, etc), or academic (academic technology and the like)? Perhaps if what you need is a big-picture overview, you might touch on all of these. No matter what you decide to go with, the best source for your research is: http://www.educause.edu/ EDUCAUSE is by far the largest resource for all things IT in higher ed. Good luck!