Transcript Request Problems??
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If the transcripts are lost in the mail, could you get a personal copy from your undergrad office sent to you and then mail it to the grad schools yourself? I know that seems inefficient, but they certainly aren’t letting you do this the easy way. In the meantime, you could call the admissions offices at your prospective grad schools. For each one, ask to speak to the secretary. Briefly explain your problem and then ask her if you can send an unofficial transcript for the dept. to review and use it as a placeholder for the official document which is on its way. It could be that the documents are on the way and they’re just slow to arrive. This happened when I sent my GRE scores for my spring 2008 grad school applications. They took a while, but they finally arrived. I hope you can get your paperwork sorted out soon, and good luck!
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