Employee satisfaction is one of the most important factors to consider especially if a company has a large number of employees, the level of satisfaction determines the productivity level of employee, the higher the workers satisfaction at work the more productive they become, however the less the workers are satisfied the less productive they become. Worker satisfaction will be determined by the benefits a worker is entitled to and also the working conditions at the work place.
The data used to determine the level of worker satisfaction in the company has been classified in terms of gender, departments, benefits, intrinsic and extrinsic satisfaction, overall satisfaction and position held.
Central tendencies of the data:
The mean from the data is an average of the total satisfaction levels therefore it represents the whole data set by giving us the level of satisfaction for all workers, the mode shows the satisfaction level that most workers chose and therefore shows the level of satisfaction which most workers experience. The standard deviation signifies the level at which different observation deviate from the mean. Through statistical manipulation all the above central tendency observation will helps analyse our observations, it helps us have a clear picture of the whole data collected.
The female have more intrinsic satisfaction than men as observed in the mean values of the
intrinsic satisfaction level, another notable observation is that the majority of both male and female are extrinsically satisfied as compared to the intrinsic satisfaction level this observation is done in reference to the mode in the tables below
Table showing female satisfaction level
Table showing male satisfaction level
According to the above tables the overall satisfaction level for the female has a mean of 4.3 while for the male mean is 4.1, benefits offered by the company offer more satisfaction to the workers than the intrinsic and extrinsic satisfaction. Therefore there is need for the company to improve the factors that lead to more intrinsic satisfaction.
The total number of workers in this company is 250, this comprises of 95 males and 155 female workers, the percentage of males that work in this company is 38% while 62% are female, and this is graphically demonstrated below.
Male and female
The overall satisfaction level distribution is graphically shown below:
Therefore the highest number of workers has an overall satisfaction level of 4.6 as shown above.
From the above study the workers of the company have very little job satisfaction, there is need to meet the workers needs so that they become more motivated and become more productive, however very little workers have very low satisfaction and also very little have very high satisfaction levels, the distribution of workers satisfaction levels assumes a bell shaped curve where very few have low values and very few have high values therefore most observations are in the middle of the scale.
Burbidge Suits (1963) Statistics: An Introduction to Quantitative Economic Research,
Rand McNally publishers, UK
Norman Blaikie (2003) Analyzing Quantitative Data: From Description to Explanation, sage publishers, US
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